Best Practices: MOUs for the One-Stop Delivery System

LaMia Chapman, Office of Workforce Investment, Employment and Training Administration, U.S. Department of Labor

Yvonne Wright, Co-Project Director, LEAD Center

Drew Thomason, Senior Consulting Manager, Kerber, Eck & Braeckel LLP

Mike Baker, Manager of Strategic Planning and Innovation, Office of Employment and Training, Illinois Department of Commerce and Economic Opportunity

Ronesha Love, Operations Manager, American Job Center for Lancaster and Saunders Counties, Nebraska

Effective MOUs are action oriented; they outline partners’ roles and responsibilities, service options, and available resources. They support a well-coordinated, customer-focused service delivery network that improves access to services and gets results for job seekers, including Americans with disabilities.

In this webinar, workforce leaders will share how they translated MOU commitments into operational tools that strengthened coordination across partners, including by defining partner roles and accountability, streamlining customer referrals, and mapping customer flow across the one-stop delivery system. The approaches that we will discuss in the webinar align with the pillars of America’s Talent Strategy: Building the Workforce for the Golden Age that call for integrated systems and accountability.

The LEAD Center is committed to ensuring that all attendees can participate fully in its webinars. We provide live Communication Access Realtime Translation (CART) and American Sign Language (ASL) interpreting for all our webinars, but if you would like an additional accommodation, please email Courtney Williams at cwilliams@ndi-inc.org within 7 days of the event.

Who should attend?

This webinar is ideal for state and local workforce development board leaders responsible for MOU creation and implementation and providers interested in effective service delivery, including in vocational rehabilitation, American Job Centers, state disability agencies, community organizations, advocacy groups, federal partners, and technical assistance.

External Event hosted by National Center on Leadership for the Employment and Economic Advancement of People with Disabilities (LEAD Center).
Contact info@leadcenter.org for event questions or issues.

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• Posted by: Katie Mehle
• Posted in: Global